Knowledge base

• Getting Started

  Step-by-step guidance to set up your RosterElf account and begin using essential features.

• Account Setup & Admin

  Details on setting up admin privileges, managing company settings, and configuring important features.

• Add & Delete Staff

  Learn how to add staff, assign roles, and manage user permissions for smooth rostering.

• Permission Levels

  An overview of the different permission levels available in RosterElf and how to set them for employees.

• Employee Onboarding

  This section guides you through using RosterElf to onboard new hires digitally, eliminating paperwork

• Scheduling & Rostering

  All you need to know about creating, editing, and managing rosters efficiently.

• My Shifts

  This section allows all users to view their upcoming shifts, track past work hours, and access important shift details.

• Open & Shift Swaps

  How to facilitate shift changes between staff, approve or decline swap requests, and ensure smooth rostering.

• Time & Attendance

  Set up and use RosterElf's time clock to track employee attendance and work hours.

• Timesheet Management

  Learn how to manage and approve timesheets for accurate payroll and tracking.

• Leave & Availability

  A guide to managing staff leave requests and availability preferences within the system.

• Mobile Apps

  A walkthrough of how to use the RosterElf mobile app for scheduling, notifications, and more.

• Payroll Integration

  Connect RosterElf with payroll systems for streamlined wage calculations and payroll processing.

• Xero Integration

  This section explains how to seamlessly integrate RosterElf with Xero for payroll processing.

• MYOB Integration

  This section provides guidance on integrating RosterElf with MYOB for streamlined payroll management.

• Billing & Subscription

  Information about RosterElf’s billing system, managing your subscription, and updating payment methods.

• Reporting & Analytics

  Utilise reports to gain insights into labor costs, staff performance, and scheduling efficiency.

• Common Troubleshooting

  Quick fixes and troubleshooting guides for common issues users may encounter.

• Feature Requests

  Learn how to submit feature requests, provide feedback, and engage in product development.

• Integrations

  Integrating RosterElf with other business software for smoother operations.

• Notifications & Alerts

  Manage your notification preferences to ensure important alerts for shifts, changes, and approvals.

• Security

  Learn about managing security settings, passwords, and user permissions to protect your account.