Summary.

RosterElf conducts hourly speed tests to ensure that our application operates efficiently. 

 

If you're experiencing slower than usual performance with your RosterElf account, the issue is likely due to local factors and not with RosterElf itself.

 

Tips for Troubleshooting.

 

Follow these tips to pinpoint and resolve potential issues causing the slowdown.

 

1. Check Your Internet Connection:

A poor internet connection is a common culprit for slow performance. Try the following steps:

  • Switch Internet Sources: Use a mobile hotspot or test the internet at a different location.
  • Test Internet Speed: Utilize tools like Speedtest by Ookla to evaluate your download and upload speeds.
  • Reset Your Router: Restarting your router can often enhance connection stability and speed.
  • Note: Using a remote IT desktop can impact the speed of all applications, including RosterElf. If you suspect this might be an issue, contact your IT department for assistance.

 

2. Clear Browser Cache and Cookies:

Accumulated cache and cookies can slow down your browser, affecting how web applications run.

  • Clear Cache: Regularly clear your browser’s cache and cookies to optimize performance.

 

3. Manage Browser Tabs and Extensions:

Excess tabs and unnecessary extensions can drain system resources.

  • Close Unnecessary Tabs: Keep only essential tabs open.
  • Disable/Remove Extensions: Deactivate or uninstall extensions that are not vital to your current tasks.

 

4. Experiment with Different Browsers:

If you're encountering issues on one browser, try accessing RosterElf on a different one, such as switching from Safari to Chrome, to see if performance improves.

 

5. Optimise Device Performance:

Make sure your device is functioning optimally.

  • Close Unneeded Programs: Shut down programs not in use to free up system resources.
  • Update Your Operating System: Keep your operating system updated for better compatibility and performance.

 

Conclusion:

These troubleshooting steps can help you resolve slow performance issues with RosterElf. If you continue to experience problems after following these suggestions, please contact your IT department for further assistance.

 

Additional Support:

For more detailed support, contact RosterElf’s customer service or consult the Help section on our website for guidance.

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