This article is designed for: User Type: All Users - Employees, Admins and Managers Access: Web Browser

Encountering a "loading chunk failed" error can be frustrating, as it prevents you from navigating to another page. This issue is typically related to your browser cache. Fortunately, resolving it is straightforward by clearing your cache. Follow these step-by-step guides to clear your cache on different browsers.

Clearing Cache in Google Chrome

1. Open Google Chrome:

  • Launch the Chrome browser.

2. Access the Menu:

  • Click on the three dots in the top right corner to open the menu.

3. Navigate to Clear Browsing Data:

  • Select More Tools from the menu.
  • Click on Clear browsing data.

4. Select Data to Clear:

  • In the Clear browsing data box, tick the boxes for Cookies and other site data and Cached images and files.

5. Choose Time Range:

  • Use the menu at the top to select the time range in which you want to clear the cache. For a thorough clean, select All time.

6. Clear Data:

  • Click on Clear data to complete the process.

Clearing Cache in Safari on macOS

1. Open Safari:

  • Launch the Safari browser on your Mac.

2. Clear History and Website Data:

  • Click on "Safari" in the menu bar at the top of the screen.
  • Select Clear History… from the dropdown menu.

3. Choose Time Range:

  • In the dialog box that appears, select all history from the dropdown menu.

4. Clear History:

  • Click Clear History. This method will clear your browsing history, cookies, and cache.

By following these steps, you should be able to resolve the "loading chunk failed" error and enjoy seamless browsing once again. If the issue persists, consider restarting your browser or checking for any available updates.


Seamlessly Resolve "Loading Chunk Error".

Encountering a "loading chunk failed" error can disrupt your browsing experience. This error usually stems from issues with your browser's cache. Clearing the cache often resolves the problem quickly.

Ways to Contact Us:

  1. Email: Reach out to us at
  2. Book a Video Call: Schedule a free 15-minute video call with our RosterElf Customer Success Team.
  3. Live Chat: Click the green 'question mark support button' at the bottom right of your browser to start a live chat.

Don't hesitate to get in touch; we're always ready to help!



Please sign in to leave a comment.