Are you experiencing the error "Unexpected App Behaviour! Share the error details below with App Developer" while using RosterElf on your iPhone? This issue can occur due to certain unusual setting combinations on some iPhone models, which can cause unexpected behaviour in RosterElf. To ensure seamless compatibility between our system and your device, adjusting a few settings on your phone is important. Don't worry; it's a simple fix! Let's walk through these steps to resolve this issue.

Steps to Fix "Unexpected App Behaviour!" Error

  1. Log Out and Log In:

    • Click the RosterElf logo in the top left corner and select "Log Out."
    • Ensure that your email address is in all lowercase.
    • Log back into the app.
  2. Adjust Date and Time Settings:

    • Go to Settings > Date and Time.
    • Turn on the 24-hour time format.
    • Check that the location is correct.
  3. Check Language and Region Settings:

    • Navigate to Settings > General > Language and Region.
    • Ensure "Gregorian" is selected for the Calendar.
    • Verify the correct region is applied.
  4. Update Password:

    • If you changed your password, log out and log back in with the new password.
  5. Restart the App:

    • After each setting change, force close the app and reopen it to see if the issue is resolved.

By following these steps, you can ensure that your RosterElf app functions smoothly on your iPhone. If the problem persists, consider contacting RosterElf support for further assistance.

Ways to Contact Us:

  1. Email: Reach out to us at customersupport@rosterelf.com
  2. Book a Video Call: Schedule a free 15-minute video call with our RosterElf Customer Success Team.
  3. Live Chat: Click the green 'question mark support button' at the bottom right of your browser to start a live chat.

Don't hesitate to get in touch; we're always ready to help!

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