Permission Level: Admins, Managers, All Users
Device: Smartphone Apps
This article is designed for Admins, Managers, and All Users to access via smartphone apps.
Fix Unexpected App Behaviour! Error on iPhone
Are you experiencing the error Unexpected App Behaviour! Share the error details below with App Developer while using RosterElf on your iPhone? This issue can happen due to specific settings on certain iPhone models, leading to unexpected behaviour in RosterElf. Adjusting a few settings can resolve this and ensure smooth compatibility between your device and RosterElf. This guide will walk you through the steps to fix this issue quickly and easily.
1. Log Out and Log In
This section will guide you on logging out of the RosterElf app and logging back in. It helps reset the app and resolve the issue.
1.1. Steps to Log Out and Log In
1.1.1. Click the RosterElf logo in the top left corner.
1.1.2. Select Log Out.
1.1.3. Ensure your email address is in all lowercase.
1.1.4. Log back into the app.
2. Adjust Date and Time Settings
Incorrect date and time settings can affect app functionality. Here’s how to adjust these settings for better compatibility.
2.1. Steps to Adjust Date and Time Settings
2.1.1. Go to your iPhone's Settings.
2.1.2. Select Date and Time.
2.1.3. Turn on the 24-hour time format.
2.1.4. Check that your location is correct.
3. Check Language and Region Settings
Language and region settings can impact how apps behave. Ensure your settings match RosterElf’s requirements.
3.1. Steps to Check Language and Region Settings
3.1.1. Navigate to Settings > General > Language and Region.
3.1.2. Select Gregorian for the Calendar.
3.1.3. Verify that the correct region is applied.
4. Update Password
If you recently changed your password, updating it in the app can resolve login-related issues.
4.1. Steps to Update Password
4.1.1. Log out of the RosterElf app.
4.1.2. Log back in using your new password.
5. Restart the App
Restarting the app helps apply any changes you made to your settings.
5.1. Steps to Restart the App
5.1.1. Force close the RosterElf app.
5.1.2. Reopen the app and check if the issue is resolved.
By following these steps, you can ensure that your RosterElf app functions smoothly on your iPhone. If the problem persists, contact RosterElf support for further assistance.
Ways to Contact Us:
- Email: Reach out to us at customersupport@rosterelf.com
- Book a Video Call: Schedule a free 15-minute video call with our RosterElf Customer Success Team.
- Live Chat: Click the green 'question mark support button' at the bottom right of your browser to start a live chat.
- Weekly Webinar: Join our free weekly webinar for tips and live demonstrations.
Don't hesitate to get in touch; we're always ready to help!
FAQs for Fixing Unexpected App Behaviour! on iPhone
1. Why am I seeing the Unexpected App Behaviour! error on my iPhone?
This error typically occurs when certain settings on your iPhone are incompatible with the RosterElf app. Adjusting settings like date, time, and region can help resolve the issue.
2. How do I fix the Unexpected App Behaviour! error in RosterElf?
To fix this error, try logging out and back into the app, adjusting your date and time settings, checking language and region settings, updating your password, and restarting the app.
3. Can incorrect date and time settings cause app issues?
Yes, incorrect date and time settings can cause compatibility problems with the RosterElf app. Ensure that your time zone and 24-hour format are correctly set to resolve this issue.
4. What should I do if changing settings doesn't resolve the error?
If the error persists after adjusting your settings and restarting the app, consider contacting RosterElf support for further assistance.
5. How do I update my password in the RosterElf app?
To update your password, log out of the RosterElf app, then log back in using your new password to ensure your credentials are up to date.