Troubleshooting Public Holidays Not Showing in Roster or Payroll View

If public holidays are not showing in your roster or payroll view, it may be due to the setup of your public holidays calendar. Follow these steps to troubleshoot and resolve the issue.

Step-by-Step Guide

1. Go to Settings

• Navigate to the Settings menu.
• Select Payroll.

2. Check the Calendar

• Click on the relevant calendar.
• Note: Each site has its calendar, so ensure you view the correct one. 

3. Custom Calendar Management

• If you have a custom calendar, you must manually reset it each year. The system does not automatically update public holidays for the following year.

4. Revert to the Standard Holiday Set

If you prefer to use the standard holiday set:

• Hover over the custom set.
• Click the red X to delete it.
• Confirm the deletion.
• The site will revert to the standard holiday set automatically.

5. Set Up the Calendar

• For detailed instructions on setting up your calendar, follow the Set Up Calendar Guide.

Tips

• Always check that the calendar is set up correctly for each new year.
• Use the standard holiday set to avoid manual updates.

By following these steps, you should be able to ensure that public holidays are correctly displayed in both the roster and payroll views.