Fixing notification issues on Android for RosterElf users

Permission Level: Admins, Managers, All Users

Device: Browser Desktop, Smartphones

This article is designed for Admins, Managers, and All Users to access via Browser Desktop and Smartphones.

 


Resolving notification issues for RosterElf's app on Android devices


Push notifications are critical for ensuring you receive timely updates about schedules and other key events in RosterElf’s app. However, certain Android devices may block notifications due to battery optimisation settings. This guide explains how to adjust your device's settings to ensure RosterElf notifications are delivered consistently.


1. Understanding power-saving modes and their impact on RosterElf


Many Android devices use custom power-saving modes to improve battery life. These settings, common on devices by manufacturers like Samsung, Xiaomi, Huawei, and Oppo, can block apps from running in the background.

Why this matters for RosterElf users:

  • Schedule or shift changes may go unnoticed.
  • Notifications about attendance or roster updates may be delayed.
  • RosterElf’s performance can vary across devices.

Adjusting these power-saving settings ensures seamless notification delivery, helping you stay informed and connected.


2. How to adjust power-saving settings for RosterElf's app


2.1 Samsung devices

Samsung devices often use Background Usage Limits to conserve battery, which may block notifications.

Steps to adjust settings:

2.1.1. Open Settings > Battery and Device Care > Battery > Background Usage Limits.

2.1.2. Select Apps that won’t be put to sleep.

2.1.3. Add RosterElf to this list.


2.2 Xiaomi devices (MIUI)

Xiaomi devices use features like App Battery Saver and Autostart that can restrict notifications.

Steps to adjust settings:

2.2.1. Navigate to Settings > Battery & Performance > App Battery Saver.

2.2.2. Find RosterElf and set the mode to No Restrictions.

2.2.3. Go to Settings > Permissions > Autostart, and enable Autostart for RosterElf.


2.3 Oppo devices

Oppo devices often block background activities through battery optimisation.

Steps to adjust settings:

2.3.1. Open Settings > Battery > Battery Optimization.

2.3.2. Find RosterElf and set it to Allow Background Running.

2.3.3. Go to Settings > App Management > Auto-Start Manager, and enable Autostart for RosterElf.


2.4 Huawei devices

Huawei’s App Launch feature can block notifications by restricting background activity.

Steps to adjust settings:

2.4.1. Go to Settings > Battery > App Launch.

2.4.2. Locate RosterElf, and select Manage Manually.

2.4.3. Enable Auto-launch, Secondary Launch, and Run in Background for RosterElf.


FAQs about RosterElf notification issues


1. Why am I not receiving RosterElf notifications on my Android device?

Certain Android devices block push notifications to optimise battery life. Features like Power Saving Mode or Battery Optimisation can prevent RosterElf from running in the background, leading to missed notifications. Adjusting your device's settings resolves this issue:

1.1. Check your device's battery optimisation settings.

1.2. Ensure RosterElf is excluded from any power-saving modes.

1.3. Follow device-specific instructions provided in this guide.

2. How do I ensure RosterElf notifications work on Samsung devices?

To allow notifications on Samsung devices:

2.1. Open Settings > Battery and Device Care > Battery > Background Usage Limits.

2.2. Select Apps that won’t be put to sleep.

2.3. Add RosterElf to this list.

3. How can I fix RosterElf notifications on Xiaomi devices?

For Xiaomi devices, ensure notifications are not restricted:

3.1. Go to Settings > Battery & Performance > App Battery Saver.

3.2. Set RosterElf to No Restrictions.

3.3. Enable Autostart by navigating to Settings > Permissions > Autostart.

4. Why do Oppo devices block RosterElf notifications, and how can I fix it?

Oppo devices block background apps to save battery. To fix this:

4.1. Go to Settings > Battery > Battery Optimization.

4.2. Set RosterElf to Allow Background Running.

4.3. Enable Autostart from Settings > App Management > Auto-Start Manager.

5. What steps fix RosterElf notifications on Huawei devices?

Huawei’s App Launch can restrict background activity. Resolve this by:

5.1. Navigate to Settings > Battery > App Launch.

5.2. Locate RosterElf and select Manage Manually.

5.3. Enable Auto-launch, Secondary Launch, and Run in Background.

Was this article helpful?
1 out of 1 found this helpful