Browser issues

Permission Level: All Users

Device: Web Browser

This article is designed for All Users to access via Web Browser.

 


Best browsers for accessing RosterElf


Most websites, including RosterElf, work best with Chrome and Firefox. Since each browser is built differently, you may encounter strange behaviours on certain websites when using a specific browser. This article explains how to handle such issues and which browsers to use for optimal performance.

Different browsers can display websites in various ways due to their unique designs. This variation means that some websites may behave unexpectedly when accessed through certain browsers. RosterElf, like many websites, is optimized for Chrome and Firefox to ensure a smooth experience. If you encounter any issues while using RosterElf, trying a different browser may help you determine if the problem is browser-specific. This article outlines the steps to take when facing such issues and how to inform RosterElf about any browser-related problems. Following these steps can help you quickly resolve any issues you may experience on the platform.


1. Troubleshooting browser issues


Sometimes, website issues can be traced back to the browser you are using. By switching browsers, you can identify if the issue is tied to a specific browser or if it is more general. This section will guide you through the process of changing browsers to troubleshoot issues with RosterElf.

1.1. Changing browsers for RosterElf

Follow these steps to change your browser and see if it resolves the issue:

1.1.1. Open a different browser: If you usually use Chrome, try Firefox or another browser.

1.1.2. Log into RosterElf: Access your RosterElf account using the new browser.

1.1.3. Check for the issue: See if the problem persists or if it’s resolved.

1.2. Reporting browser-related issues

If changing browsers does not resolve the issue, or if you identify a browser-specific problem, let us know:

1.2.1. Provide issue details: Describe the problem you encountered on RosterElf.

1.2.2. Mention the platform area: Specify which part of RosterElf had the issue.

1.2.3. Include your browser information: Tell us which browser you were using when the issue occurred.

These steps help us improve RosterElf's compatibility across all browsers and ensure a better user experience.

Ways to Contact Us:

  1. Email: Reach out to us at customersupport@rosterelf.com
  2. Book a Video Call: Schedule a free 15-minute video call with our RosterElf Customer Success Team.
  3. Live Chat: Click the green 'question mark support button' at the bottom right of your browser to start a live chat.
  4. Weekly Webinar: Join our free weekly webinar for tips and live demonstrations.

Don't hesitate to get in touch; we're always ready to help!

 


FAQs: Best browsers for RosterElf access


1. What are the best browsers to use with RosterElf?
RosterElf works best with Google Chrome and Mozilla Firefox. These browsers are optimised for performance, ensuring a smoother user experience on the platform.

2. Why does RosterElf behave differently on various browsers?
Each browser is built differently, which can cause websites like RosterElf to display or function differently. RosterElf is optimised for Chrome and Firefox, so using other browsers may result in unexpected behaviour.

3. How can I fix browser issues when using RosterElf?
If you encounter issues with RosterElf, try switching to a different browser like Chrome or Firefox. Log in to your RosterElf account on the new browser and check if the issue persists.

4. How do I report a browser-specific issue with RosterElf?
To report a browser-related problem, describe the issue, specify the area of RosterElf affected, and include the browser you were using. This information helps RosterElf support address compatibility issues.

5. What should I do if changing browsers does not solve my issue with RosterElf?
If switching browsers doesn’t resolve the problem, it may be a platform-specific issue. Report the details to RosterElf support for further assistance.

Was this article helpful?
1 out of 1 found this helpful