Easily reset your RosterElf password

Resetting your RosterElf password is simple and allows you to quickly regain access to your account. This guide will walk you through the process on both a browser and the RosterElf smartphone app. Following these steps ensures you can reset your password efficiently and continue managing your account without disruption.

1. Access the RosterElf login page

To begin, you need to access the login page on either your browser or the RosterElf smartphone app. This section explains how to start the process.

1.1 Using a browser

1.1.1 Visit www.rosterelf.net/login.

1.1.2 Click on the Forgot password? link on the login page.

1.2 Using the smartphone app

1.2.1 Open the RosterElf app on your smartphone.

1.2.2 Tap the Forgot password? link on the login screen.

2. Submit your email address

Once you’ve clicked on Forgot password?, you must enter your email address. This step ensures that a password reset email is sent to your inbox.

2.1 Submit your details

2.1.1 Enter your email address in the provided field.

2.1.2 Click Send Me an Email.

2.1.2.1 On Browser:

2.1.2.2 On Smartphone:

2.1.3 Wait up to 5 minutes to receive the email.

2.1.4 Check your spam or junk folders if the email does not appear.

3. Check your email for the temporary password

Now, you'll receive an email with your temporary password. This section covers what to do next.

3.1 Use the temporary password

3.1.1 Open the email from RosterElf.

3.1.2 Note down or copy your temporary password.

3.1.3 Go back to the RosterElf login page.

3.1.4 Log in using your email address and the temporary password.

4. Update your password

Once logged in, you should immediately update your password to something secure and memorable.

4.1 Change your password

4.1.1 Navigate to the Settings or Profile section of your account.

4.1.2 Select the option to change your password.

4.1.3 Enter a new secure password.

4.1.4 Confirm the new password and save changes.

Important notes:

• Password reset frequency: You can reset your password once every 5 minutes. This helps avoid confusion if you receive multiple reset emails.
• Spam/Junk folders: Always check your spam or junk mail if the password reset email doesn’t arrive.

By following this guide, you’ll reduce downtime and ensure seamless access to your RosterElf account. For further help, visit our help centre or contact our support team.

Frequently asked questions about resetting your RosterElf password

1. How do I reset my RosterElf password using a browser?

To reset your RosterElf password via a browser, go to www.rosterelf.net/login and click the Forgot password? link. Then, follow the prompts to receive a temporary password via email.

2. How can I reset my password using the RosterElf app?

Open the RosterElf app, tap the Forgot password? link on the login screen, and enter your email address. You will receive an email with a temporary password to regain access.

3. What should I do if I don’t receive my RosterElf password reset email?

If you don’t receive the password reset email within 5 minutes, check your spam or junk folders. If the email is still missing, try resubmitting your email address or contact support.

4. Can I reset my RosterElf password more than once?

Yes, you can reset your RosterElf password, but only once every 5 minutes. This limit helps prevent confusion if you receive multiple reset emails.

5. How do I change my RosterElf password after logging in with a temporary password?

Once logged in, go to the Settings or Profile section of your account, select the option to change your password, and follow the prompts to set a new secure password.

6. Why is it important to update my RosterElf password regularly?
Regularly updating your password enhances account security and protects sensitive information. For additional tips on secure account management, explore our Staff Management features.

7. Can I reset my password on both Android and iOS devices?
Yes, the RosterElf app supports password resets on both Android and iOS platforms. For more details on app functionality, visit our RosterElf App page.

8. What if I accidentally delete my temporary password email?
If you delete the email, you can resubmit a password reset request through the web browser at https://rosterelf.net/login or the RosterElf app.

9. How can a secure password improve my overall RosterElf experience?
A secure password not only safeguards your account but also ensures uninterrupted access to features like payroll integration and staff scheduling.

10. What should I do if I encounter repeated issues resetting my password?
For persistent issues, contact RosterElf Support for assistance. They can guide you through the reset process and ensure your access is restored without delays.