Permission Level: Admins, Managers, All Users
Device: Smartphone Apps
This article is designed for Admins, Managers, and All Users to access via smartphone apps.
Getting Started with Your RosterElf Employee Account
Welcome to RosterElf! Our platform is designed to make managing your work schedule simple and efficient. With the RosterElf app, available on iOS and Android, you can check your shifts, update your availability, clock in and out, swap shifts, nominate yourself for open shifts, and see who else is working. This guide will walk you through setting up your RosterElf account, allowing you to begin scheduling smoothly and keep track of your roster anytime, anywhere.
1. Download and Set Up the RosterElf App
This section covers downloading the RosterElf app on your device and completing the initial login process. By following these steps, you’ll be able to access your shifts and manage your schedule through your mobile.
1.1 Download the App and Log In
1.1.1. Look for an email from RosterElf with download links and a temporary password.
1.1.2. Alternatively, download the app directly:
- Android RosterElf App
- iOS/Apple RosterElf App
1.1.3. Open the app and enter your email and temporary password, then click Login.
2. Complete Your Profile
Setting up your profile is essential for recognition on the roster. You’ll be prompted to confirm your details and upload a profile picture, making you easier to identify.
2.1 Confirm Details and Upload Profile Picture
2.1.1. Verify your profile details and click Next.
2.1.2. You’ll be prompted to upload a profile photo. Tap Cancel to skip, but adding a photo is recommended for easy recognition.
3. Set Your Standard Availability
Specify your available hours for the week to improve visibility on the roster. You can adjust the availability slider as needed, though keeping it open for full 24-hour availability helps you be rostered more frequently. For guidance on updating your availability from your smartphone, refer to this support guide.
3.1 Update Your Availability
3.1.1. Use the arrows on the green bar to set your available hours for each day.
3.1.2. Aim to keep the bar at full 24-hour availability to maximise roster opportunities. For step-by-step instructions on adjusting availability via the mobile app, check the guide here.
Frequently Asked Questions About Setting Up RosterElf
1. How do I download and log in to the RosterElf app?
To download and log in, check your email for a message from RosterElf containing download links and a temporary password. Alternatively, you can directly download the app from the App Store or Google Play. Once installed, enter your email and the temporary password to log in.
2. How can I update my profile picture in RosterElf?
To update your profile picture, go to your profile settings within the app. You’ll be prompted to upload a photo during the initial setup, but you can add or update it anytime by navigating to the profile section in the app.
3. How do I set my standard weekly availability on RosterElf?
In the app, go to the availability settings and adjust the green bar to represent your available hours for each day. For more roster opportunities, consider setting the bar to full 24-hour availability. For detailed instructions on updating availability from your smartphone, see the guide here.
4. Can I clock in and out of shifts directly from the RosterElf app?
Yes, you can. Tap Today to view your scheduled shifts, then select Clock In when within the GPS tolerance zone. At the end of your shift, tap Clock Out to record your hours.
5. What should I do if I forget to clock in or out of a shift?
If you miss clocking in or out, you can still access the shift and log your time later if your employer allows it. Add a reason for the late clock-in or out if prompted, and notify management as per your company’s policy.
6. How do I access my rostered shifts?
With RosterElf, you can view all your scheduled shifts in one place. Navigate to the "My Calendar" section in the app or browser to stay informed about upcoming shifts and manage your schedule effectively. For more about shift visibility, visit the Rostering Features page.
7. Can I request leave through RosterElf?
Yes, requesting leave is simple. Go to "My Calendar," select "Request Leave," and provide the required details. It streamlines your communication with employers and ensures transparency. Learn more on the Leave Management page.
8. What happens if my availability changes?
Keep your availability up to date in the app to ensure you're scheduled accurately. Update your hours under the "Availability" section to reflect any changes. For further details, see the Availability Features page.
9. How can I swap shifts with a colleague?
Use the "Shift Swap" feature to manage changes seamlessly. Simply request a swap through the app, and RosterElf ensures smooth coordination. Discover more about this on the Automated Shift Swaps page.
10. Can I clock in and out of shifts using RosterElf?
Yes, RosterElf makes time tracking effortless. Use the app to clock in and out directly, helping you stay compliant and maintain accurate records. Learn about time tracking solutions on the Time and Attendance page.