This article is designed for: User Type: Admins & Payroll Managers Device: Web Browser (Computer)
This article covers how to assign a pay calendar to an employee in Xero to process a payroll if you have received the Missing Pay Calendar error.
Please note: if you have added multiple staff members to Xero at one time it is recommended that you check every employee card for Pay Calendars.
Why did you receive the error?
If you receive this warning when trying to process payroll to Xero, it means one of your employees in Xero is missing a Pay Calendar.
How do you fix this error?
To fix this issue, within your Xero account, find the employee file, go to the Employment tab and select a Pay Calendar from the dropdown menu that matches the pay calendar set in your RosterElf account (e.g. weekly, fortnightly etc.). Once done, you can go back to RosterElf and process the payroll again.