Shift Notification Options in RosterElf

This article outlines the three ways RosterElf notifies staff of newly published shifts: email, SMS, and push notifications. With these options, you can ensure each staff member receives shift details directly. This feature allows employees to stay informed and keep track of their shifts with ease. By using notifications, RosterElf streamlines communication and reduces the risk of shift miscommunications.

1. Email Notifications

RosterElf sends shift notifications via email, detailing specific shift information to staff members. Email notifications provide clear shift details, ensuring staff know their assigned shifts without logging into the RosterElf app.

1.1 How Email Notifications Work

1.1.1 Staff receive an email outlining the following shift details:

• Date, start, and end time
• Assigned site and position

1.1.2 Emails ensure that staff have quick access to their schedules.

2. SMS Notifications

RosterElf sends SMS notifications to inform staff of new rosters, prompting them to log into the RosterElf app for more information. This option adds flexibility and ensures timely communication, though SMS charges apply.

2.1 SMS Notification Details

2.1.1 Staff receive an SMS when a new roster is published.

2.1.2 The SMS prompts staff to view their shifts in the RosterElf app.

2.1.3 Note: SMS charges apply. For current pricing, refer to RosterElf’s pricing page.

3. Push Notifications

Push notifications allow RosterElf to communicate shift updates directly to employees’ mobile devices. These notifications make it easy for staff to check new or changed shifts.

3.1 How Push Notifications Work

3.1.1 The RosterElf app sends a push notification when a shift is published or updated.

3.1.2 Staff can access their shift details directly within the app.

4. Publishing Shifts with Notifications

To ensure staff receive shift notifications, enable the SMS, email, and push options when creating shifts. Following these steps will ensure all relevant notifications are sent with each published roster.

4.1 Enabling Notifications During Shift Publishing

4.1.1 Go to the Roster tab on the top menu.

4.1.2 Add shifts for one or multiple staff members.

4.1.3 Under How to Notify Employees, confirm that SMS, email, and push notifications are enabled.

4.1.4 Publish the roster with the selected notification options.

Shift Notification Options FAQs

1. How does RosterElf notify staff of new shifts?
RosterElf notifies staff through email, SMS, and push notifications, providing shift details to ensure employees know their schedules.

2. What details are included in email shift notifications?
Email notifications include the date, start and end times, assigned site, and position, giving staff clear shift information without needing to log in.

3. Does RosterElf charge for SMS notifications?
Yes, SMS notifications incur charges. For the latest pricing, refer to the RosterElf pricing page.

4. How do push notifications work in the RosterElf app?
Push notifications appear on staff mobile devices when a shift is published or updated, allowing employees to view details directly in the app.

5. Can I select which notification methods to use for shift alerts?
Yes, you can choose to enable SMS, email, and push notifications when publishing shifts to ensure staff receive alerts in their preferred method.