This article is designed for: User Type: Admins or Managers Device: Web Browser (Computer)
This article explains the difference between Potential Matches and All Employees when selecting an employee for a shift.
The Perfect Match tab shows only employees assigned to the site and the position you are trying to fill. You will notice that some are in Green while others are in Grey, Yellow or Red. Employees marked in Green are available to work during the shift times, so they are always the best choice. You can hover over the little speech bubble to see why staff are not available.
All Employees displays every one on your account regardless of the position or site. However, we recommend only using the All Employees list to select an employee in emergencies as these are people less suitable for the role.