Call or text an employee

Need to reach a team member fast? This guide shows you how to call or send a text from the RosterElf mobile app. In moments, you can open an employee’s profile, tap a single icon and start a call or SMS. Using the built-in contact tools keeps your roster up to date and your people informed. You’ll save time, cut mis-communication and make sure urgent messages never get lost.

1. Contact an employee via the app

This section walks you through every tap, from opening the More menu to choosing Call or SMS. Follow the numbered steps in order. Each image appears after the step it illustrates so you can check your screen matches ours before you move on.

1.1 Open the More menu

1.1.1. Tap More at the bottom-right of the screen.

1.2 Select Staff

1.2.1. In the More options list, tap Staff.

1.3 Open contact options

1.3.1. Find the employee and tap the contact icon on the right.

1.4 Choose Call or SMS

1.4.1. Tap Call to ring the employee instantly.

1.4.2. Tap SMS to open your phone’s messaging app with their number pre-filled.

FAQs about calling or texting an employee

1. Will my number stay private when I call?
RosterElf passes the call to your phone app, so your normal caller ID settings apply.

2. Why don’t I see a contact icon next to a name?
The staff member has no phone details saved. Edit their profile to add a mobile number.

3. Does the SMS option use my plan or an app credit?
The message is sent by your default texting app, so standard carrier rates apply.

4. Can I disable calling or texting for some roles?
Yes. Remove phone numbers from profiles.