How to Use the RosterElf Time Clock App

This guide explains how to set up and use the RosterElf Time Clock app on iPads and Android tablets. The app simplifies tracking attendance, managing shifts, and monitoring employee statuses in real time.

With the app, you can handle clock-ins, breaks, and shift statuses at a glance. Follow these steps to set up the app, troubleshoot issues, and ensure a seamless experience for your team.

1. Download the RosterElf Time Clock App

To use the Time Clock app, you must first download it to your device. This section provides download links and instructions for iOS iPads and Android tablets.

1.1.1 Check device compatibility by referring to Which tablets are compatible for Time Clock?.

1.1.2 For iPads, visit the iOS App Store.

1.1.3 For Android tablets, visit the Google Play Store.

1.1.4 Download and install the app on your device.

2. Set Up Time and Attendance Settings

Ensure accurate attendance tracking by configuring time and attendance settings. This section guides you through the setup process.

2.1.1 Adjust settings using Setting up time and attendance.

2.1.2 Review additional options in An overview of time attendance settings.

3. Prepare Your Tablet for Use

Mounting the tablet securely makes it convenient for employees to use the Time Clock app. Follow these steps for optimal setup.

3.1.1 Choose a secure, easily accessible location.

3.1.2 Use a wall-mount bracket or stand for the tablet.

3.1.3 Ensure a stable internet connection for uninterrupted access.

4. Log Into the RosterElf Time Clock App

Logging in requires a RosterElf account with proper permissions. This section covers the login process and PIN feature setup.

4.1.1 Open the RosterElf Time Clock app on your tablet.

4.1.2 Log in using your email and RosterElf password or by using our PIN feature.

4.1.3 Permissions required: Account Owner, Manager, or Assistant Manager.

4.1.4 Set up a PIN for easier access by following How to keep RosterElf’s Time Clock app logged in with PIN feature.

5. View Rostered Shifts and Statuses

The app displays current-day rostered shifts and statuses, allowing managers to track employee activity.

5.1.1 Open the app to view the list of rostered shifts.

5.1.2 Review shift statuses, such as:

• Clocked-In
• Clocked-Out
• Break
• Late
• Sick

5.1.3 Learn about shift statuses with these guides:

• Taking breaks in the Time Clock app
• Checking if staff are late for shift
• Recording staff as sick in Time Clock

6. Troubleshooting Common Issues

If you encounter problems, such as shifts not appearing, this section helps resolve common issues.

6.1.1 For missing shifts, refer to Why are shifts not appearing on Time Clock?.

6.1.2 Ensure all staff are added by following Adding staff to Time Clock.

7. Logging Out of the App

When no longer in use, log out to maintain security. This section explains the logout process.

7.1.1 Tap the menu or profile icon in the app.

7.1.2 Select Log Out.

7.1.3 Visit Logging out of the Time Clock app for detailed steps.

Frequently asked questions about RosterElf Time Clock app

1. How do I download the RosterElf Time Clock app?

To download the RosterElf Time Clock app:

• For iPads, visit the iOS App Store.
• For Android tablets, go to the Google Play Store.

2. How do I set up time and attendance settings in the app?

You can configure time and attendance settings by accessing the app's settings menu. Refer to the guides on Setting up time and attendance and An overview of time attendance settings for detailed instructions.

3. Can employees clock in using a PIN?

Yes, employees can use a PIN for quick and secure access to the RosterElf Time Clock app. Learn more about setting up PINs in the guide How to keep RosterElf’s Time Clock app logged in with PIN feature.

4. What should I do if shifts are not appearing on the app?

If shifts are not showing, ensure staff are correctly added to the system and verify roster settings. Refer to Why are shifts not appearing on Time Clock? for troubleshooting tips.

5. How do I securely log out of the RosterElf Time Clock app?

To log out of the app:

• Tap the menu or profile icon.
• Select Log Out.

For detailed steps, visit Logging out of the Time Clock app.