Switching between accounts on a smartphone

Permission Level: Admins, Managers, All Users

Device: Smartphone Apps

This article is designed for Admins, Managers, and All Users to access via smartphone apps.

 


How to switch between RosterElf accounts


If you manage multiple RosterElf accounts with the same email, you can easily switch between them. This article explains how to log in to a different account using the Web App. Following these steps ensures smooth account access for better workflow management.


1. Steps to switch between RosterElf accounts


Switching accounts requires logging out and back in. Follow these simple steps to change accounts on the Web App.


1.1. Switching accounts using the Web App


1.1.1. Tap the RosterElf logo: locate the RosterElf logo at the top left of your screen and tap it.

1.1.2. Select Switch Accounts: from the menu, choose the Switch Accounts option.

1.1.3. Log in to the desired account: select the account you wish to log into from the available list.


FAQs about switching between RosterElf accounts


1. How can I switch between RosterElf accounts?

To switch accounts, tap the RosterElf logo on the top left of your Web App screen. Then, select Switch Accounts from the menu and choose the desired account from the list.

2. Do I need to log out to switch RosterElf accounts?

No, you don’t need to log out completely. You can switch accounts directly by using the Switch Accounts option in the Web App menu.

3. Can I use the same email for multiple RosterElf accounts?

Yes, you can manage multiple accounts using the same email address. Switching between them is seamless using the Switch Accounts feature.

4. What should I do if my desired account doesn’t appear in the list?

If the account you want to access doesn’t appear, ensure it is associated with your email. Contact support if the issue persists.

5. Is the Switch Accounts feature available on all devices?

The Switch Accounts feature is accessible on the RosterElf Web App. Ensure you’re using a supported browser for the best experience.

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