Updating my info on a smartphone (admin/managers)

Permission Level: Admin/Managers

Device: Smartphone

This article is designed for Admin and Manager access via smartphone.

 


Updating Your Info on a Smartphone


Learn how to update your personal details on the RosterElf mobile app for iPhone and Android. This guide will help you edit your contact details, including email address, phone number, date of birth, and password. Keeping your information up to date ensures seamless communication and access to RosterElf's features.


1. Introduction


Updating your personal details in RosterElf is quick and easy using the mobile app on your smartphone. This guide explains the steps to edit your contact details, such as your email address, date of birth, and mobile number. You can also update your password directly from the app. Staying on top of your information ensures you receive all notifications and have a smooth experience using RosterElf.


2. How to Update Your Info in the Mobile App


Easily edit your personal details in the RosterElf app with these steps. This section outlines how to access and update your contact information using your smartphone.


2.1 Accessing the My Info Section


2.1.1 Tap the RosterElf logo at the top left of your screen.

2.1.2 Select My Info from the menu. This will open your contact details form.


2.2 Updating Your Personal Details


2.2.1 Tap on the edit icon on the top right of your screen.

2.2.2 Enter your updated email address, date of birth, or mobile number in the respective fields.

2.2.3 If needed, change your password by entering the new password in the designated field.

2.2.4 Tap Save to apply the changes.


3. Benefits of Keeping Your Info Updated


Keeping your personal details current ensures seamless communication and efficient management of your account. By keeping your contact information accurate, you'll never miss updates, rosters, or notifications sent through RosterElf.


FAQs About Updating Info in RosterElf App


1. How do I access the My Info section in the RosterElf app?

To access the My Info section, tap the RosterElf logo at the top left of your screen and select My Info from the menu. This will open your contact details form.

2. Can I update my email address in the RosterElf app?

Yes, you can update your email address in the app. Navigate to the My Info section, enter your new email address in the designated field, and tap Save to apply the changes.

3. How do I update my password in the RosterElf app?

You cannot update your password directly from the My Info section. Follow these options:

3.1 If you know your current password: Access the Profile Settings section to update your password. Refer to the Guide to My Profile Settings.

3.2 If you've forgotten your password: Use the Forgotten Password feature on the login page. Detailed steps are in the Forgotten Password Reset Guide.

3.3 For staff members needing a reset by a manager: Managers can reset passwords via the admin dashboard. See the Resetting a Staff Member’s Password guide.

4. Why should I keep my personal details updated in RosterElf?

Keeping your information updated ensures smooth communication and account management. Accurate contact details help you receive rosters, updates, and notifications without any issues.

5. Can I update my date of birth in the RosterElf app?

Yes, you can edit your date of birth in the app. Access the My Info section, update the date of birth field, and tap Save to confirm the changes.

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