Organisation type Xero error

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Xero Organisation Type Error in RosterElf


If you encounter error messages related to the organisation type in RosterElf while using Xero, this guide provides solutions to resolve them. Incorrect organisation types can prevent timesheets from importing correctly, especially if Individual is selected instead of Sole Trader or other valid types. This article explains how to resolve this by updating your organisation type in Xero.


1. Xero Organisation Type Errors


This section covers the common error messages related to Xero's organisation type settings and explains why they might occur in RosterElf. Understanding these errors helps you quickly identify and correct organisation type issues for seamless timesheet imports.

1.1 Common Xero Error Messages in RosterElf

1.1.1 Error Message: Invalid value for 'organisation_type', must be one of ACCOUNTING_PRACTICE, COMPANY, CHARITY, CLUB_OR_SOCIETY, LOOK_THROUGH_COMPANY, NOT_FOR_PROFIT, PARTNERSHIP, S_CORPORATION, SELF_MANAGED_SUPERANNUATION_FUND, SOLE_TRADER, SUPERANNUATION_FUND, TRUST.

1.1.2 Explanation: This error means the organisation type in Xero doesn’t match an accepted value. Ensure it’s one of the listed valid types.

1.1.3 Suggested Fix: Check and update your organisation type in Xero to align with one of the following: Sole Trader, Company, Partnership, Not for Profit, Trust, Charity, Accounting Practice, Look Through Company, Self-Managed Superannuation Fund, Superannuation Fund, or S-Corporation.

1.2 Xero Timesheet Import Restriction Error

1.2.1 Error Message: Xero does not allow your 'Organisation type' to import timesheets.

1.2.2 Explanation: This issue often arises if Individual is set instead of Sole Trader or another acceptable organisation type.

1.2.3 Suggested Fix: Update your organisation type in Xero by visiting Xero Organisation Settings and selecting from the approved types below:

  • Sole Trader
  • Company
  • Partnership
  • Not for Profit
  • Trust
  • Charity
  • Accounting Practice
  • Look Through Company
  • Self-Managed Superannuation Fund
  • Superannuation Fund
  • S-Corporation

Fixing Xero Organisation Type Errors in RosterElf FAQs


1. Why does RosterElf show an "Invalid value for 'organisation_type'" error?
This error occurs because the organisation type in Xero doesn’t align with a valid selection. To fix it, ensure that Xero is set to one of the accepted organisation types like Sole Trader, Company, or Partnership.

2. How can I resolve the “Xero does not allow your 'Organisation type' to import timesheets” error?
This error typically appears when the organisation type in Xero is set to Individual. To fix it, update your organisation type in Xero to a valid type, such as Sole Trader, Company, or Charity.

3. What organisation types in Xero are compatible with RosterElf?
Compatible organisation types include Sole Trader, Company, Partnership, Trust, Charity, Accounting Practice, and others. Using a compatible type ensures smooth timesheet imports.

4. Can I select 'Individual' as my Xero organisation type in RosterElf?
No, selecting Individual may prevent timesheet imports in RosterElf. Instead, choose a valid organisation type like Sole Trader or Partnership to avoid issues.

5. Where can I update my organisation type in Xero?
You can update your organisation type in Xero by going to Xero Organisation Settings and selecting a compatible organisation type such as Sole Trader, Not for Profit, or S-Corporation.

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