Emails keep going to junk (Outlook and Hotmail)

Permission Level: All Users

Device: Web Browser

This article is designed for All Users to access via Web Browser.

 


How to Stop Missing RosterElf Emails in Hotmail and Outlook


If you're using Hotmail or Outlook, you may find that emails from RosterElf end up in your junk folder. This can cause issues, as important notifications or updates from RosterElf might be missed by you or your employees. This guide explains how to ensure RosterElf emails reach your inbox in Hotmail or Outlook, helping you stay updated without missing essential communication.

This article guides you through steps to prevent RosterElf emails from being marked as junk in Hotmail or Outlook. If emails from RosterElf are going to the junk folder, you can follow the instructions below to resolve this issue. By following these steps, you ensure that you and your team receive all RosterElf notifications directly in your inbox, improving communication and efficiency.


1. Check the Junk Folder for RosterElf Emails


Ensure that RosterElf emails are not being filtered into the junk folder in Hotmail or Outlook. This will help restore any missing emails and prevent future ones from being marked as junk.

In this section, you’ll learn how to check if RosterElf emails are in the junk folder and how to mark them as safe. Following these steps ensures that future emails from RosterElf are delivered directly to your inbox.

1.1. Steps to Check the Junk Folder

1.1.1. Open your Hotmail or Outlook account and navigate to the Junk email folder.

1.1.2. Look for any emails from RosterElf in this folder.

1.1.3. Right-click the email message from RosterElf.

1.1.4. Select Junk, then click Never Block Sender.

1.1.5. A confirmation message will appear, stating, The sender of the selected message has been added to your safe sender's list.

1.1.6. We recommend selecting Never Block Sender's Domain for all emails from rosterelf.com.


2. Add RosterElf as a Safe Sender


Manually adding RosterElf's email address to your safe sender list ensures that emails from RosterElf are not marked as junk in the future.

This section covers how to add RosterElf to the safe sender list in your Hotmail or Outlook account. By doing this, you'll make sure that all communications from RosterElf reach your inbox directly, without being flagged as spam.

2.1. Steps to Add RosterElf to Safe Senders

2.1.1. Open Outlook on your computer.

2.1.2. Go to the Tools menu and select Options.

2.1.3. Click the Preferences tab, then select Junk Email.

2.1.4. Navigate to the Safe Senders tab and click Add.

2.1.5. In the Add address or domain dialog box, type rosterelf.com.

2.1.6. Click OK to save the changes.

By following these steps, you’ll ensure that RosterElf emails are delivered directly to your inbox, preventing any important updates or notifications from being missed.

Ways to Contact Us:

  1. Email: Reach out to us at customersupport@rosterelf.com
  2. Book a Video Call: Schedule a free 15-minute video call with our RosterElf Customer Success Team.
  3. Live Chat: Click the green 'question mark support button' at the bottom right of your browser to start a live chat.
  4. Weekly Webinar: Join our free weekly webinar for tips and live demonstrations.

Don't hesitate to get in touch; we're always ready to help!

 


FAQs: How to Stop Missing RosterElf Emails


1. How do I stop RosterElf emails from going to junk in Outlook?
To prevent RosterElf emails from being marked as junk in Outlook, navigate to your junk folder, right-click the RosterElf email, select Junk, and then choose Never Block Sender. This ensures future emails from RosterElf go directly to your inbox.

2. How can I add RosterElf as a safe sender in Hotmail?
In Hotmail, go to Options Junk Email Safe Senders. Add rosterelf.com to the list. This prevents emails from RosterElf from being marked as spam and ensures they are delivered to your inbox.

3. Why are RosterElf emails ending up in my spam folder?
RosterElf emails may end up in your spam folder due to email filtering rules in Hotmail or Outlook. Adjusting your settings to include RosterElf as a safe sender can prevent this issue.

4. How do I find missing RosterElf emails in Outlook?
To locate missing RosterElf emails, check your Junk Email folder. If found, right-click the email, choose Never Block Sender, and select Never Block Sender's Domain to ensure all RosterElf emails reach your inbox.

5. What should I do if I still don't receive RosterElf emails after following the steps?
If you still aren't receiving RosterElf emails, verify that rosterelf.com is on your safe sender list and check if your email storage is full. For persistent issues, consider contacting Hotmail or Outlook support.

Was this article helpful?
1 out of 1 found this helpful