Monitoring late staff using the TimeClock app

This guide explains how to monitor staff attendance and identify late employees using the RosterElf TimeClock app. It covers logging in, interpreting colour-coded statuses, and using the dashboard for efficient management. By following this guide, you can quickly identify late arrivals, ensuring improved accountability and shift management.

1. Logging into the TimeClock app

To monitor staff attendance and lateness, ensure secure access by logging into the RosterElf TimeClock app.

1.1 Entering your login details

1.1.1 Open the RosterElf TimeClock app on your iOS or Android device.

1.1.2 Enter your assigned PIN or password.

1.1.3 Tap Login to access the dashboard.

1.2 Completing multi-factor authentication (MFA)

1.2.1 Follow the MFA prompts displayed on your screen if required.

1.2.2 Enter the verification code sent to your registered email or phone.

1.2.3 Tap Verify to complete the login process.

2. Identifying late staff on the dashboard

The TimeClock dashboard uses colour-coded banners to highlight employee statuses. This section explains how to identify late employees for better attendance management.

2.1 Understanding the colour codes

2.1.1 Red banners indicate employees who are late.

2.1.2 Green banners indicate employees who are clocked in on time.

2.2 Using the dashboard for efficient monitoring

2.2.1 Regularly check the dashboard for updates on employee statuses.

2.2.2 Identify late arrivals using the red banners and follow up as needed.

Frequently asked questions about monitoring late staff

1. How do I identify late employees on the TimeClock app?
Red banners on the dashboard indicate employees who are late. Check these regularly to track late arrivals.

2. How does the dashboard help with managing lateness?
The dashboard provides real-time updates, using colour-coded banners to show which employees are late, clocked in, or on a break.

3. Can I notify employees about being late through the TimeClock app?
The TimeClock app does not directly notify employees, but you can use the dashboard information to contact late employees promptly.

4. What if an employee's lateness is not recorded accurately?
Ensure the employee uses the app to clock in. If issues persist, check for technical problems or verify the shift start times in their roster.

5. Can I generate reports to review late arrivals over time?
Yes, RosterElf allows you to generate attendance reports, including details on late arrivals. Use these to identify trends and address recurring lateness.