Monitoring staff breaks using the TimeClock app

This guide explains how to monitor staff attendance and breaks using the RosterElf TimeClock app. It covers logging in and identifying staff statuses through colour-coded banners. By using this guide, you’ll easily track which employees are on break, late, or clocked in, ensuring efficient management of employee attendance.

1. Logging into the TimeClock app

This section outlines the steps to log in to the TimeClock app, ensuring secure access to monitor staff attendance.

1.1 Entering your login details

1.1.1 Open the RosterElf TimeClock app on your iOS or Android device.

1.1.2 Enter your assigned PIN or password in the login field.

1.1.3 Tap Login to access the dashboard.

1.2 Completing multi-factor authentication (MFA)

1.2.1 If prompted, follow the MFA steps displayed on your screen.

1.2.2 Enter the verification code sent to your registered email or phone.

1.2.3 Tap Verify to complete the login process.

2. Identifying staff statuses on the dashboard

The TimeClock dashboard uses colour-coded banners to display employee statuses. This section explains how to interpret these banners for efficient attendance monitoring.

2.1 Understanding the colour codes

2.1.1 Orange banners indicate employees on a break.

2.1.2 Red banners highlight employees who are late.

2.1.3 Green banners show employees who are clocked in.

2.2 Using the dashboard to track attendance

2.2.1 Regularly check the dashboard for updates on employee statuses.

2.2.2 Use the colour-coded banners to ensure efficient shift management.

Frequently asked questions about monitoring staff breaks

1. How do I log into the RosterElf TimeClock app?
To log into the RosterElf TimeClock app, open the app on your device, enter your assigned PIN or password, and tap Login. If multi-factor authentication (MFA) is required, follow the verification steps and enter the code sent to your email or phone.

2. What do the colour-coded banners in the TimeClock app mean?
The TimeClock app uses colour-coded banners to indicate employee statuses:
- Orange means the employee is on a break.
- Red means the employee is late.
- Green means the employee is clocked in.

3. Can I track employee breaks in real-time using the TimeClock app?
Yes, the TimeClock app allows you to monitor employee breaks in real-time. Use the dashboard to view updates, with orange banners indicating employees currently on break.

4. Why am I being asked for a verification code when logging into the TimeClock app?
The verification code is part of the multi-factor authentication (MFA) process, ensuring secure access. It’s sent to your registered email or phone and is required to complete the login process.

5. How does the TimeClock dashboard help with staff attendance?
The TimeClock dashboard provides real-time updates on staff statuses using colour-coded banners. This system helps managers quickly identify who is on a break, late, or clocked in, ensuring efficient shift management.