Permission Level: Admins, Managers, All Users
Device: Smartphone Apps
This article is designed for Admins, Managers, and All Users to access via smartphone apps.
How to Enable Push Notifications for RosterElf on Mobile
This article guides you on setting up push notifications for the RosterElf smartphone app, helping ensure you never miss important updates like shift reminders, clock-in alerts, shift swaps, and leave request notifications. With these steps, you'll learn how to enable notifications on both iOS and Android devices, ensuring your settings allow for seamless communication.
1. Enabling Push Notifications on iOS
In this section, you’ll find step-by-step instructions to enable RosterElf notifications on iOS, ensuring you receive all reminders and alerts directly to your device. Follow these steps if you're having trouble seeing notifications.
1.1 Checking Notification Settings in iOS
1.1.1 Open the Settings app on your iPhone or iPad.
1.1.2 Swipe down to reveal the search bar at the top of the screen.
1.1.3 Type RosterElf into the search bar and select the RosterElf app when it appears.
1.1.4 Tap Notifications.
1.1.5 Ensure that notification settings match the screenshot provided. Enable alerts as recommended for complete functionality.
2. Enabling Push Notifications on Android
This section covers Android notification settings for RosterElf, guiding you to adjust your phone's settings to receive shift reminders and other important alerts from RosterElf.
2.1 Checking Notification Settings in Android
2.1.1 Open the Settings app on your Android phone.
2.1.2 Tap Notifications, then select App settings.
2.1.3 Under Most recent, locate RosterElf.
2.1.4 If you don’t see RosterElf, tap All apps in the dropdown menu to find it.
2.1.5 Tap on RosterElf and turn on notifications.
Tip: If you don't see Recently sent, go to App notifications instead and tap RosterElf.
3. Checking RosterElf Profile Settings
In this section, ensure all in-app notification settings within the RosterElf app are turned on. By default, these settings are enabled, but it’s best to confirm.
3.1 Enabling Notifications in RosterElf Profile
3.1.1 Open the RosterElf app and log in if prompted.
3.1.2 Tap the RosterElf icon at the top left corner of your screen.
3.1.3 Select My Info and verify that notifications are enabled for each relevant section.
FAQs on Enabling RosterElf Push Notifications
1. How do I enable push notifications for RosterElf on my iPhone?
To enable RosterElf notifications on iPhone, open the Settings app, search for RosterElf, select it, then tap Notifications. Ensure that notification settings are enabled for optimal alert functionality.
2. Why am I not receiving RosterElf notifications on Android?
If you're not receiving notifications on Android, go to Settings, tap Notifications, select App settings, and find RosterElf. Enable notifications to ensure you receive all alerts.
3. Can I customise which notifications I receive from RosterElf?
Yes, within the RosterElf app, you can customise notifications. Open the app, go to My Info under the profile menu, and ensure notifications are enabled for relevant sections like shift reminders and clock-in alerts.
4. What should I do if RosterElf notifications are still not working?
If notifications aren’t working, double-check that they’re enabled in both the device settings (iOS or Android) and the RosterElf app. Restarting your device may also help resolve notification issues.
5. Are push notifications enabled by default in the RosterElf app?
Yes, push notifications are typically enabled by default in the RosterElf app. However, it’s recommended to verify this in the My Info section under your profile to ensure all desired alerts are active.